Are you struggling to compete online? Do you have a few bad reviews that are killing your practice?

Great Legal Marketing has the perfect software that will make getting new reviews so easy and painless that you will wish you started using it years ago. 

We give you the tools to customize when, where, and how you garner new reviews. This means that you can customize the copy to best suit the clientele you know well. It also means you can shuttle future reviews to the site you care about most with the click of a button. 

Don’t feel so software savvy?

Not sure what copy to drop into the email templates? 

Not confident when to drip the emails? 

Never fear, when we add you as a new user all that is taken care of. We import a baseline set of copy, and campaigns that will get you going out of the gates. You never have to adjust a thing, unless you want to. 

Plus the software is super simple to use and we will connect with a host of resource pages that explain, in plain language and/or via video, how to change or adjust settings to your whims. 

At Ben Glass Law we’ve learned how critical reviews are for garnering new business. Reviews push you to the top of Google. Reviews persuade prospective clients to choose your firm over the next. Reviews improve your perceived authority and therefore affect how much you can charge. On the other hand too few reviews or too many bad reviews can sink your business almost overnight. 

It’s a scary world managing reviews. You never know who will review you or what they will say. Whether reviews and sentiment should have such a powerful sway over business is another conversation. All we know is, right now, reviews matter A LOT. 

Here’s the reality: Most clients won't review you, even if they had a great experience. They don’t realize how much it matters to you, it’s never top of mind for them, and more often than not, they aren’t properly asked. A well built review management software solves all those issues in a way that works doesn’t suck time away from you, the busy, small firm attorney.  

Not necessarily, for starters a few bad reviews can actually go a long way in improving authenticity and they give you the opportunity to publicly respond and showcase your outstanding service. But yes, a bunch of bad reviews is bad news. The good news is Five Star Law Firm gives disgruntled clients the opportunity to voice their frustrations without it being aired out in public while shuttling those awesome positive sentiments to the review sites of your choice.

Don’t do it! Blackhat marketing such as buying reviews is a highly unethical and dangerous proposition. Google, Yelp, and a host of other review sites have algorithms built in to prevent just these kind of shenanigans. If you, or should I say when you, get caught in the act you will certainly find yourself publicly humiliated and be in jeopardy of losing massive amounts of future business. 

Beyond that, quack reviews are obvious to consumers. Consumers aren’t robots that just look at how many reviews and how many stars you have. They actually read the reviews. Legitimate substantive reviews will go a long way in helping a prospective client choose you over anyone else.

Reviews are the modern day word of mouth. Even if business is good for you, in spite of bad reviews or a lack of reviews, you’re almost certainly leaving extra money on the table due to the huge number of people that never call because they default to the highest reviewed attorney. 

Briefly examine how you make decisions. Be it an Amazon purchase, a Netflix movie selection, a local business on Google, even doctors and dentists. Oftentimes you will see a through line - reviews. 

Look, the reality is no single software or system can mask bad customer service but what they can do is reveal good ethical minded businesses to new paying customers. If run a loose ship, don’t waste your time or money on Five Star Law Firm because it won’t do a thing to help you. But, if you run a tight ship that focuses on client satisfaction and you aren’t seeing the results you deserve then you shouldn’t wait a day more to begin seeing those good reviews popping up in your inbox and on the web each month.

Get the reviews from the clients you want easier than ever before using custom templates and drip campaigns.

Easy to use review software, Five Star Law Firm is a perfect fit for attorneys who want a "set it and forget it" review system, or attorneys who want to custom tailor their campaigns at the click of your finger.

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